Learning Glass Europe B.V. – Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Learning Glass Europe B.V. website (“Website”) and the purchase of lightboards and related products (“Products”) offered by Learning Glass Europe B.V. (“Learning Glass”, “we”, “us”, or “our”). By accessing or using the Website, you agree to be bound by these Terms.

2. Orders and Quotations

2.1 Pricing and ordering information is not available directly on the Website.
2.2 To discuss your specific needs and obtain a quotation, please contact our sales team through the Website or by phone.
2.3 Our sales team will be happy to provide you with a formal quotation outlining product specifications, pricing in your local currency, estimated delivery timeframe, and applicable shipping costs based on your location.
2.4 Upon your acceptance of the quotation, a formal purchase order must be issued to finalize the order.
2.5 We reserve the right to reject an order at any time for any reason, including but not limited to product unavailability or credit concerns.

3. Delivery

3.1 We will deliver the Products to the address you specify in your purchase order.
3.2 Delivery times are estimates and may vary depending on your location and chosen shipping method.
3.3 We are not responsible for delays in delivery caused by factors beyond our control, such as customs clearance or carrier issues.
3.4 Risk of loss and title for the Products pass to you upon delivery.

4. Returns and Refunds

4.1 Returns and refunds will be handled on a case-by-case basis. Please contact our customer service team to discuss any return or refund requests.
4.2 Returned Products must be in their original packaging and accompanied by a copy of the purchase order.
4.3 You are responsible for the cost of return shipping.
4.4 We reserve the right to refuse returns of used or damaged Products.

5. Warranty

5.1 Learning Glass Europe warrants that the Products will be free from defects in materials and workmanship for a period of 2 years from delivery of goods.
5.2 This warranty is limited to the original purchaser of the Products and is not transferable.
5.3 To claim under warranty, you must contact our customer service team and provide proof of purchase.
5.4 We will, at our sole discretion, repair or replace defective Products under warranty.
5.5 This warranty does not cover defects caused by normal wear and tear, misuse, or accident.

6. Intellectual Property

6.1 The Website and all content, including text, graphics, logos, images, and software, are the intellectual property of Learning Glass Europe or its licensors.
6.2 You may not copy, modify, distribute, or commercially exploit any content from the Website without our prior written consent.

7. Limitation of Liability

7.1 To the fullest extent permitted by law, Learning Glass shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website or the Products.
7.2 Our total liability for any claim arising under these Terms shall not exceed the purchase price of the Products.

8. Governing Law and Dispute Resolution

8.1 These Terms shall be governed by and construed in accordance with the laws of the Netherlands.
8.2 Any dispute arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Rotterdam, Netherlands.

9. Changes to Terms

9.1 We may revise these Terms at any time by posting the updated version on the Website.
9.2 Your continued use of the Website after the posting of any revised Terms constitutes your acceptance of the revised Terms.

10. Entire Agreement

10.1 These Terms constitute the entire agreement between you and Learning Glass regarding the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether oral or written.

11. Severability

11.1 If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

12. Contact Us

If you have any questions about these Terms, please contact us at info@learningglass.eu